Medical Transcription
OSi believes in being "A partner today with a vision for tomorrow". OSi is committed to being a partner that provides the type of transcription and speech recognition services clients need today. OSi is actively committed to integrating speech recognition technology into our services as it becomes more useful and proven. We fully expect our industry and how we provide services today to radically change over the next five years. Since we are independent, we are able to maintain relationships with many of the major speech recognition vendors. Thus, OSi will align itself with the best of the breed in speech recognition technology as it becomes proven. It is generally thought that this migration to voice to text will be gradual and the role of the medical transcriptionist will evolve to that of a medical editor.

However, today’s transcription needs of medical providers is simple; provide accurate documents, within turnaround, and deliver the document in the required technology format. OSi is committed to providing those basic tenets of quality, turnaround and technology. While these needs of health care providers are very basic, how OSi accomplishes these goals can be quite sophisticated.

 

People
As in most businesses, people are an important component of success. In the transcription industry, they are the only component of success! Being a service, we can provide you, the client, with better service and quicker response because our employees receive better service and response from their employer -- us! Within our high technology framework, we are actively engaged with our employees, especially those working from their homes. By being committed to our employees and keeping engaged with them, we can expect more, and they can deliver more! We provide them with a generous benefits package including competitive pay, complete medical, dental and vision insurance, PTO, 401k, and ongoing training. We encourage and compensate for CMT certification.

If you are feeling like your large national transcription vendor has no control over the quality of their employees, call OSi.

 

Document Delivery
You name it, we can do it: On-site printing, faxing, or e-mail delivery, HL7 upload & download, ADT demographic transfer, report reconciliation, etc. In addition, we can develop a customized interface with either your own in-house system or we can install one of the numerous previously developed and existing interfaces with some of the major systems such as SoftMed, HBOC, MediTech, SMS, Cerner, Affinity, etc. Tell us how you want it done!

 

Billing Verification Services
OSi can review your latest invoice and by sampling typed reports, provide you with a computer verification of your current charges to determine if you are being charged appropriately for your current services.
 

HIM Coding, Compliance and Consulting
Through our wholly owned subsidiary, C3 Partners, we offer a wide variety of specialized services: Coding Compliance Program Development, Backlog and permanent solutions and interim management. Please see C3 Partners.com.
 
Transcription Consulting
OSi provides a complete range of consulting services for the medical transcription industry. These services offered range from RFP development and award to efficiency benchmarking for hospitals wishing to improve the performance of their internal transcription teams. OSi has the industry experience to develop and, if needed, participate in the decision of the final vendor award. An OSi consultant will meet on-site to determine the needs and scope of the project. We can help determine which vendor proposal will ultimately be most cost effective and deliver the services actually needed. Unfortunately, it is difficult with all of the disparate systems in the marketplace to determine which vendor is really offering the best and lowest price solution.

Recording Processing
After voice capture or extraction, OSi's computerized and automated systems automatically route the voice to the assigned medical transcription team for conversion to the required high quality text. Each account is protected by a roving backup team of medical transcriptionists who are cross-trained in your account's particular needs and requirements. Each client is provided with an on-site monitoring system that provides a complete system of computerized productivity tracking tools, providing online access to all transcription activity from dictation through report completion and delivery.

Telecommunications
OSi employs a variety of methods and telecommunication linkages to access or capture the dictated voice of the caregiver. OSi will provide access for the caregivers to their multiple state of the art digital dictation systems.

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