A Thing of Beauty

"We continue to be pleased with OSi's quality and especially the turnaround times. They are indeed a thing of beauty, an odd term to use, perhaps, but OSI's performance makes us all look good."

Pam Baker, Team Leader
North Colorado Medical Center

OSi Facts-At-A-Glance

Founded in 1999

Locations

• Atlanta, GA, National Operations Center
• Jupiter, FL, Corporate Headquarters
• Clearwater, FL, Sales and Marketing

Size

• Over 1,500 domestic and global MTs
• One of the nation’s top 5 largest MTSOs
• OSi is the largest founder-managed MTSO in the US
• OSi serves over 60 leading hospitals and health systems in the U.S. and abroad

Production

• 80% Domestic / 20% Offshore
• Blended Options: Domestic or Global.
• No work is performed globally with out customer consent
• Produce over 250 million lines per year
• 100 million lines per year using speech recognition
• 10 million lines produced by physicians using front end speech recognition

Commitment to Client Satisfaction & Retention

• Excellent client retention rate compared to industry standards
• 97% of our clients have been with us since 2005 or earlier