Outsourcing Solutions, Inc. is an owner-managed company.
The four principals/owners of OSi each have 20 years or more experience in the medical transcription industry. Their experiences include having owned their own companies and/or holding significant positions in the largest companies in our industry. This combination of experience and industry expertise enables OSi to deliver the quality, but cost effective, documentation solutions hospitals and clinics require in today’s healthcare environment.


Andy Renfroe, Managing Partner
Mr. Renfroe is the founder of OSi and has been in the medical transcription industry since graduating from the University of Florida in 1982 with a degree in finance with a heavy emphasis on computer science. In addition to being a past principal in a large regional medical transcription company, Mr. Renfroe has held various senior management positions in two national transcription services.
   Rowland Milam, Managing Partner
Mr. Milam has been working in the medical transcription industry since graduating from the University of South Carolina in 1971 with a degree in marketing. He has held several senior management positions, including Vice President of Sales of an industry leading multinational company. Mr. Milam has served on various regional and state vendor boards in the medical transcription industry.
Teresa Taylor, Chief Operating Officer
Ms. Taylor began her career as a medical transcriptionist in 1977. She has 28 years of experience in the medical transcription industry, culminating most recently as the Director of Operations in Atlanta for a national transcription service. In that position, Ms. Taylor successfully led a team of 200 staff members that was organized into three teams, running 24/7, providing superior service around-the-clock. In addition, Ms. Taylor also owned and managed her own company for over 13 years.
   Peggy Doyle, Vice President, Employee Advocacy and Recruiting
Ms. Doyle has been in the medical transcription industry for over 20 years in both the Chicago and Florida areas. In addition, Ms. Doyle has spent eight years working at several large acute care hospitals in transcription management positions, giving her an excellent appreciation of the needs of our clients. Most recently, Ms. Doyle successfully opened OSi's first transcription operation in the fall of 1999.



April 28, 2005

OSi Continues to Grow………
Sarasota Memorial Hospital announced this week that their outsourced transcription contract with OSi will be increased to approximately 700,000 lines per month. Marie Stangl, Director of HIM, informed the Medical Staff of the changes of SMH’s outsourcing of their transcription. OSi will be solely responsible for many of their work types including: Consults, Discharge Summaries, Emergency Department Notes, and Cardiology. OSi has enjoyed a contractual relationship with SMH dating back to 2001. Rowland Milam, President, OSi, stated that the continuation of service to SMH along with the 200% increase in lines is based on the quality of the finished report, on time delivery and the professionalism of the entire TEAM.

OSi is a national provider of outsourced transcription, coding and technology services that help hospitals and large clinics complete their medical documentation process. OSi's team of 400 plus dedicated, experienced and credentialed medical language and coding specialists coupled with OSi's technology solutions enables us to deliver complete solutions to our core customer base.

For additional information on OSi and or its services contact Rowland Milam at
 
Small company service with large company technology.
In today’s world of ever increasing merger activity, many clients feel as if they have become just a number, yet these clients need the advanced technology offered by the national companies. We feel strongly that middle tier transcription companies such as OSi best service the client. The middle tier companies have the capital and technology needed but still retain the flexibility, responsiveness, and superior service of a local service. OSi can fill that void of providing hands-on service with all of the latest technology.
OSi is a national provider
of outsourced transcription, coding and technology services that help hospitals and large clinics complete their medical documentation process. OSi's team of 400 plus dedicated, experienced and credentialed medical language and coding specialists coupled with OSi's technology solutions enables us to deliver complete solutions to our core customer base.

OSi's "Xpress" system technology can either utilize a customer's existing investment in third party technologies or can be provided as a complete voice/text/speech system for the customer's use. By utilizing OSi's "Xpress" system, many of OSi's customers have eliminated or reduced their capital and maintenance expenses associated with third party digital dictation and text processing systems. OSi's array of technologies is fully HIPAA compliant and secure. OSi has extensive experience in interfacing and networking with a multitude of hospital information systems for accurate and cost effective digital delivery of documents and coded results.
 
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